An AAG Company

1. How can I get a copy of the catalogue
The catalogue can be downloaded from this website by clicking here

2. How does the quality compare with other brands
Sinoparts production is, in most cases. TS16949 certified.  This is your guarantee of quality.
3. Where do you ship from
Shipments are made from Chinese ports direct to your nearest seaport with a direct service from China.

4. How long until the goods are shipped

From the order date shipment is normally completed within 60 days but this can vary from product to product.  The delivery lead time will be quoted on our Pro-forma Invoices

5. What is the minimum order quantity

This varies depending on the product.  

We will advise you of this in our Pro-forma Invoice.

6. How do I pay for the goods

This will also be specified in the Pro-forma Invoice.  The terms are normally 25% deposit plus balance before shipment.  But, in certain cases, this may be negotiable.

7. Do you offer any warranty
Warranties are important and we take great care to ensure that our products are in the very best condition before shipment.

However, we realise that problems might occur and we act quickly to resolve any warranty claims.

If you submit a claim please specify all the details including the exact problem you have experienced and how many pieces are involved.

We will respond by return.

Any faulty items will be replaced free of charge in our next shipment after we have approved the claim.

8. How do I get a quotation
You can send us an email listing your requirements.  Please include enough information to identify the products including:

OE or other well-known part number

Description of the item ;  Quantity required

On receipt of this we will send our offer.

We do not have a standard export price list

9. What trade shows do you attend

We attend:

Automechanika Frankfurt and Shanghai; Equip Auto, Paris